Is350 Terms & Conditions – A Complete Guide for Malaysian Players

To register and use is350's services, you must meet the following eligibility requirements without exception. is350 reserves the right to verify the information provided at any time and may suspend or close any account found not to meet these requirements.

• You must be at least 18 years of age. is350 does not permit any individual under 18 to register for or use this platform in any way whatsoever.
• You must register using information that is true, accurate, and current. Your full name, an active Malaysian phone number, and all other details requested during registration must be your own genuine information.
• Each individual is permitted to hold only one is350 account. Registration of more than one account by the same person is strictly prohibited and may result in the closure of all associated accounts along with forfeiture of any existing balances.
• You may not register an account on behalf of another person or use someone else's personal information to sign up. Each is350 account is strictly for the personal use of the account holder.
• is350 reserves the right to request identity verification documents (such as a Malaysian identification card) at any time for account verification purposes, particularly before processing large withdrawals.

Your is350 account is entirely your responsibility. The following account management guidelines are important for you to know and follow in order to keep your account secure and active.

• You are solely responsible for keeping your is350 account password confidential. Never share your password with anyone, including family members or friends.
• Any activity carried out through your account is considered your own action, regardless of whether you performed it personally. is350 is not liable for any losses arising from unauthorised use of your account resulting from your own negligence.
• If you suspect your account has been accessed without authorisation, please contact the is350 support team immediately so that appropriate security measures can be taken without delay.
• is350 reserves the right to temporarily suspend any account showing suspicious activity while conducting an internal investigation. During the suspension period, access to the account and any funds within it may be temporarily restricted.
• is350 players must keep their account information up to date should any changes occur to personal details such as their phone number or bank account information used for withdrawals.

Is350 supports all major local Malaysian payment methods to provide maximum convenience for our players across the country. All financial transactions at is350 are processed through secure, encrypted channels.

Deposit and withdrawal methods accepted by is350:

• DuitNow – Instant transfers between banks and supported e-wallets. Funds are credited within seconds of a successful transfer.
• Touch 'n Go eWallet – One of the most popular e-wallets in Malaysia. Deposits and withdrawals are processed quickly and seamlessly.
• GrabPay – Deposits via GrabPay are accepted and credited to your is350 account instantly.
• Boost – The Boost e-wallet is accepted for both deposits and withdrawals on the is350 platform.
• ShopeePay – ShopeePay is fully supported as a digital payment method at is350.
• FPX (Online Banking) – Includes Maybank2u, CIMB Clicks, and other major Malaysian banks that support FPX.

Is350 does not charge any hidden fees for standard deposits or withdrawals. However, players should be aware that their own e-wallet provider or bank may impose separate service charges independent of is350. All taxes relating to winnings are the player's responsibility to comply with under applicable Malaysian tax law.

Is350 offers a wide range of bonuses and promotions designed specifically for Malaysian players. Each bonus comes with its own terms and conditions that must be followed to avoid any confusion or disappointment. is350 is committed to ensuring all bonus terms are stated transparently and clearly.

• All is350 bonuses are subject to wagering (rollover) requirements, which are clearly stated in each individual promotional offer. Wagering requirements specify how many times the bonus amount (or bonus + deposit) must be wagered before a withdrawal can be made.
• Bonuses may only be claimed once per player unless otherwise stated. Any attempt to claim the same bonus more than once using multiple accounts will be considered bonus abuse.
• Every bonus has a stated validity period. Bonuses not used within this period will expire automatically and will not be re-credited or transferred.
• is350 reserves the right to void any bonus granted to a player found to be in breach of the terms of use, operating multiple accounts, or engaging in bonus abuse.
• Games eligible to fulfil bonus wagering requirements may vary between offers. Please review the specific terms of each is350 promotion before you begin using it.

Is350 also hosts weekly slots tournaments with attractive prize pools, a cashback programme for loyal players, and special promotions tied to Malaysian festive seasons including Hari Raya Aidilfitri, Hari Raya Aidiladha, Chinese New Year, Hari Merdeka, and other national celebrations. All promotions are subject to their own specific terms, which will be stated on the is350 promotions page.

Is350 is committed to providing a fair and transparent gaming environment for all players. Every game available on the is350 platform uses an independently audited random number generator (RNG) to ensure that all game outcomes are genuinely random and cannot be manipulated by any party.

• The RTP (Return to Player) value for each slot, video poker, and other game on is350 is as stated on the respective game description page. RTP is a long-term theoretical figure and does not guarantee returns for any individual session.
• Any attempt to hack, cheat, or exploit technical vulnerabilities in any is350 game is strictly forbidden. is350 reserves the right to void all winnings obtained through such means and to permanently close the account in question.
• In the event of any dispute regarding game outcomes, is350's server records shall serve as the definitive evidence. is350 maintains complete records of all transactions and game history, which may be used to resolve any dispute fairly.
• Should a technical error or service disruption occur during a game session that results in an invalid outcome, is350 reserves the right to void the round or hand in question. Any funds lost as a direct result of a technical error genuinely attributable to is350 will be returned to the player.

Is350 takes responsible gambling very seriously. We believe that playing at is350 should be an enjoyable form of entertainment — not a source of stress or financial hardship. To that end, is350 provides a range of tools and resources to help players manage their gaming habits responsibly.

• Deposit Limit: is350 players may set daily, weekly, or monthly deposit limits for themselves. These limits take effect immediately and may be reduced at any time, but can only be increased after a 24-hour cooling-off period has elapsed.
• Session Time Limit: Players can set a daily playtime limit to avoid overly long sessions. is350 will send a reminder when the time limit is approaching.
• Self-Exclusion: Players who need a break from the platform may choose to self-exclude for a period of their choosing. During a self-exclusion period, the is350 account will be inaccessible.
• Permanent Exclusion: In more serious cases, players may apply for permanent self-exclusion from the is350 platform. This request cannot be reversed once processed. is350 treats such applications with the utmost seriousness and will act on them promptly.

Players under the age of 18 are strictly prohibited from using the is350 platform in any capacity. is350 employs a range of mechanisms to detect and block underage access. If you become aware that someone under 18 is using the is350 platform, please report it to us immediately.

Is350 takes the privacy of our players very seriously. All personal information you provide to is350 during registration, platform use, and financial transactions is governed by is350's comprehensive Privacy Policy.

• All player personal data is stored using bank-grade 256-bit SSL encryption. Your information cannot be accessed by any unauthorised party.
• is350 only collects data necessary for account management, payment processing, identity verification, and bonus processing. Data is not collected for any other purpose without your consent.
• is350 will not sell, rent, or disclose players' personal data to any third party for commercial purposes without the explicit consent of the player concerned.
• Players have the right to request access to their personal data held by is350, to request corrections to any inaccurate data, or to request deletion of their data under certain circumstances in accordance with applicable law.

For more detailed information on how is350 collects, uses, and protects your personal data, please refer to is350 Privacy Policy in full.

An is350 account may be closed or suspended for various reasons, whether at the player's own request or at is350's discretion. is350 reserves the right to suspend or close any account found to be in breach of these terms and conditions without prior notice in certain circumstances.

• Players may request account closure at any time by contacting the is350 support team. Any valid remaining balance in the account will be returned upon completion of the verification process.
• is350 reserves the right to permanently close an account without prior notice if a player is found to have violated any terms in this document, engaged in fraudulent activity, attempted to exploit the bonus system, or provided false information during registration.
• In cases of proven fraud, is350 reserves the right to forfeit all balances in the account in question and is under no obligation to refund any funds to the account holder.
• Accounts that have been inactive for more than 12 consecutive months with no activity may be subject to a monthly administrative fee as outlined in is350's inactive account policy.

By using the is350 platform, you acknowledge and agree that is350's liability is subject to the limitations set out below. Understanding these liability limits is essential to ensure a fair relationship between players and the platform.

• is350 is not liable for any losses not directly caused by is350's own negligence. This includes losses arising from interrupted internet connections, player device failures, or any circumstances beyond is350's control.
• is350 does not guarantee that the platform will operate without interruption or error at all times. However, is350 makes every effort to maintain platform availability at 99.9%.
• is350 is not responsible for any financial decisions made by players based on their use of this platform. All gaming decisions are entirely the personal responsibility of the player.
• Under any circumstances, is350's maximum total liability to any player shall not exceed the amount wagered by that player in the 30 days preceding the arising of the claim.

Is350 reserves the right to update, modify, or add new sections to these Terms & Conditions at any time without prior notice for minor changes. For material or significant changes, is350 will endeavour to provide reasonable notice to players through available communication channels.

• Any changes to these Terms & Conditions take effect immediately upon being published on this page, unless a different effective date is specified.
• Your continued use of the is350 platform after any updated terms are published constitutes your acceptance of those updated terms.
• It is your responsibility to review this Terms & Conditions page periodically to stay informed of any updates. The date of the most recent update will always be displayed at the top of this page.
• If you disagree with any changes made to these terms, you may close your account and stop using the is350 platform at any time.

For any enquiries regarding is350's terms and conditions, please contact our support team via 24/7 Live Chat or by emailing [email protected]. We are always happy to clarify any section in plain, easy-to-understand Bahasa Malaysia.