At is350, privacy is not just a word in an official document — it is a genuine commitment we uphold every day. This page clearly explains how is350 collects, uses, protects, and respects the personal data of every Malaysian player who trusts us.
When you register an account with is350, you entrust us with some fairly personal information — your name, phone number, bank account details, and transaction records. We don't take that trust lightly. This Privacy Policy was written not merely to satisfy legal requirements, but because we believe you deserve to know exactly what happens to your information once it's shared with is350.
Many of us in Malaysia are rightly cautious when it comes to our personal data online. The data breach cases we've heard about in the news prove that not every company takes user data protection seriously. is350 chooses to be different. We invest in security infrastructure on par with digital banking, and we make absolutely no compromises in this area.
This Privacy Policy is written in plain, clear English because we want every is350 player — from Sabah to Kedah, from the Klang Valley to the East Coast — to genuinely understand what they are reading and to agree to it with full awareness. Not just clicking "I Agree" without knowing what they're agreeing to.
This is350 Privacy Policy applies to all personal information collected through the is350 platform, including the official is350 website, the is350 mobile app for Android and iOS, and any communications between you and the is350 team via Live Chat, email, or any other channel provided by is350. This policy outlines the types of data collected, the reasons it is collected, how it is used and protected, who may have access to it under certain circumstances, and your rights as the owner of that data.
By using the is350 platform in any way, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the is350 platform and contact our support team to close your account and request deletion of your data where applicable.
This is not merely a promise on paper — this privacy commitment is a daily practice upheld by every member of the is350 team, without exception.
All data you send and receive through the is350 platform is protected by 256-bit SSL encryption — the same standard used by Maybank, CIMB, and Malaysia's major banks to secure their customers' online banking transactions.
Is350 has never and will never sell, rent, or trade players' personal data to any advertising company, commercial third party, or any other entity for purposes unrelated to is350's operations.
Is350 collects only the data that is strictly necessary for clearly defined purposes — account management, payment processing, identity verification, and service improvement. We do not collect data that is irrelevant or beyond what our operations require.
Is350 players have the full right to access, correct, or request deletion of their personal data. You may contact the is350 team at any time to exercise these rights, with no obstacles or additional charges.
The is350 security team monitors systems 24 hours a day, 7 days a week to detect and respond to any security threats promptly. Every unauthorised access attempt is automatically detected and blocked by is350's layered defence systems.
All notifications, alerts, and communications relating to your is350 account privacy and security are delivered in clear, easy-to-understand Bahasa Malaysia. We do not use confusing technical jargon when communicating with our players.
Please read each section carefully. Contact the is350 support team if anything is unclear or requires further clarification.
Is350 collects players' personal data through several different methods throughout your use of our platform. All data collection is carried out lawfully and for specific purposes. The following is a comprehensive list of the types of data that is350 may collect:
| Data Type | Sample Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, Malaysian identity card number (MyKad), date of birth, gender | Registration form and account verification |
| Contact Data | Malaysian mobile number, email address | Is350 account registration |
| Financial Data | Bank account numbers, DuitNow details, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay | Deposit & Withdrawal Process |
| Activity Data | Game history, total wagers, wins and losses, active session times | Automatically during platform use |
| Technical Data | IP address, device type, operating system, browser, screen resolution | Automatically via cookies and server logs |
| Communication Data | Live Chat records, support emails, complaints and feedback | When contacting is350 support |
Important Note: is350 will never ask for your bank PIN, password, or OTP through any communication channel. If you receive such a request claiming to be from is350, it is a scam — please report it to us and to the relevant Malaysian authorities immediately.
Data collected by is350 is used exclusively for purposes directly related to delivering a better service to players. is350 does not use player data for any other purpose without your consent. The following outlines the specific purposes for which data is used at is350:
Is350 employs a multi-layered data protection approach encompassing technical, operational, and administrative safeguards to ensure our players' personal data is protected to the highest standard achievable in the industry. The following are the key security measures implemented by is350:
Is350's security infrastructure is built on a layered defence model — each layer designed to withstand a different type of threat. Even if one layer is breached, the remaining layers continue to provide significant protection. This model reflects global cybersecurity best practices and is used by leading financial institutions worldwide.
Is350 does not sell, rent, or trade players' personal data to any third party for commercial purposes. This is an absolute, non-negotiable principle. However, in the course of operating is350, there are limited situations where data may be shared with certain parties, and we disclose these openly:
is350's Commitment: Your data is never shared with advertising companies, data brokers, is350 competitors, or any party without a legitimate operational need. If you receive advertisements from other platforms claiming to have obtained your information from is350, please report it to us immediately — this cannot happen through any legitimate channel.
Financial data is among the most sensitive information entrusted to is350. is350 pays particular attention to protecting this information and applies the most stringent security procedures when handling players' financial data.
The is350 platform uses cookies and similar tracking technologies to deliver a better and more personalised user experience. This section clearly explains what cookies are, the types we use, and how you can manage them.
You can control and manage cookies through your web browser's settings. However, disabling certain cookies may affect the functionality of the is350 platform on your device. For more information on how to manage cookies in your browser, please refer to your browser's help documentation.
As an is350 player and the owner of your own personal data, you have certain rights that is350 guarantees. We ensure these rights can be exercised easily, without complicated procedures or additional fees.
Is350 is a platform exclusively for individuals aged 18 and above. is350 does not knowingly collect personal data from anyone under the age of 18, and takes every measure within our power to prevent underage use of the platform.
Is350 regards child protection as a non-negotiable social responsibility. We fully support public awareness campaigns on responsible gambling and the protection of children from adult content and services.
Is350 retains players' personal data only for as long as it is needed for the purposes stated in this privacy policy, or as required by applicable Malaysian law. Once the retention purpose is no longer relevant, data will be securely deleted or anonymised.
Is350 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in the way we protect player data. We are committed to informing players of any material changes in a clear and timely manner.
If you have any questions or concerns, or wish to exercise any of your privacy rights, please contact the is350 Privacy Officer by email at [email protected] or via the 24/7 Live Chat available within the is350 platform. We are committed to responding to all privacy-related enquiries within 48 business hours.
Is350 recognises and respects these privacy rights — you may exercise them at any time by contacting our support team.
You have the right to request a copy of all personal data held by is350 about you. is350 will provide this information in a readable format within 30 days of your request.
If any personal data held by is350 is inaccurate or out of date, you have the right to request an immediate correction. Contact is350 support to update your information.
Under certain circumstances, you have the right to request the deletion of your personal data from is350's records. Such requests are subject to applicable legal retention requirements in Malaysia.
You may request that is350 restrict the processing of your personal data in certain circumstances, such as when you are disputing the accuracy of the data or awaiting the outcome of a dispute.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. is350 will cease processing your data for such purposes immediately upon request.
You have the right to receive your personal data held by is350 in a structured, machine-readable format, which you may transfer to another service provider should you wish to do so.
Is350 invests in banking-grade data protection because we understand that player trust is our most valuable asset. Current security standards on the is350 platform:
The is350 privacy team is on hand to help you understand your rights, action data-related requests, or address any privacy concerns you may have.
For formal requests relating to your personal data — access, correction, or deletion — please send us an email. We will respond within 48 business hours.
[email protected]
For general privacy enquiries requiring a prompt response, the is350 support team is available via Live Chat and ready to assist in under 2 minutes, around the clock.
For a more complete understanding of how is350 operates and protects its players, you may also read the is350 Terms & Conditions and page Responsible Gaming ours.
Is350 is fully committed to protecting the privacy of every Malaysian player who trusts our platform. Your personal data — including phone numbers, bank account details, transaction records, and gaming history — is stored and protected using international banking-standard 256-bit SSL encryption. is350 never sells, rents, or discloses your data to third parties for commercial purposes. You have the full right to access, correct, or request deletion of your data at any time by contacting us at [email protected]. For more information, please read is350 Terms & Conditions ours.
Is350 takes the protection of your personal data seriously — from your first deposit to your last withdrawal. Register today and enjoy over 200 premium games in a safe, fair environment that fully respects your privacy.